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Testimonials

This was our first home purchase. Mark walked us though every step and, kept us informed. We could always get a hold of him to answer our questions. I have given his number to several people. He was professional as well as kind. Mark went out of his way to look out for our best interest. We cannot say enough to express how grateful we are to him.
Arleen and Kevin P.

Mark is great at keeping in touch, following up and giving you status updates throughout the closing process.
Carolyn S.

Mark was professional and has excellent domain knowledge about loans.
Vinay G.

Mark did an amazing job with my mortgage. I'm in the business and I found Mark to be professional, knowledgeable and extremely efficient.
Patrick L.

Mark is terrific to work with. He is completely up front with all mortgage issues. He is available by phone or email throughout the process. He is flexible with his schedule so that he is available to meet. I did not know him prior to our mortgage experience, but he was highly recommended, and I came to trust his integrity and enjoyed getting to know him personally as we procured our loan. I recommend him wholeheartedly without reservation.Mark is terrific to work with. He is completely up front with all mortgage issues. He is available by phone or email throughout the process. He is flexible with his schedule so that he is available to meet. I did not know him prior to our mortgage experience, but he was highly recommended, and I came to trust his integrity and enjoyed getting to know him personally as we procured our loan. I recommend him wholeheartedly without reservation.
Steve B.

 We purchased our first home with Mark's support and couldn't have been happier with his professionalism and customer service. He was extremely responsive to any communication (phone, email, texts) clearly outlined the process for us so we knew what to expect. We consider ourselves lucky because we didn’t experience any issues, unlike some of our friends who have nightmare stories about the lending process. Although I'd like to think it was a little luck and a lot more of Mark's expertise that made the experience so smooth and painless
Chris D.

I have had such a pleasant experience with Mark during my search/purchase of my property. During the time I worked with Mark, he was very accurate with his words, he listened to my needs and work with me on each detail which helped me feel at ease and comfortable with his ability to maintain a very professional communication that reassured me where the process stood step by step and made sure that I was feeling comfortable with each step..
i have had the pleasure to work with him and will again soon for or investment purposes. 
Tina I.

We used Mark for our first mortgage and I was surprised how easy everything was.  Having never bought a home before, I wasn't sure what to expect but I expected a bunch of hoops to jump through and with Mark that did not happen.  He always let us know exactly what he needed from us and responded to questions almost immediately.  We were so pleased with Mark's professionalism and responsiveness (closed us in half the time expected) that when we wanted to refinance we used Mark again and the process was just as seamless and smooth.  Thank you so much Mark, we will use you on our next purchase or refinance again! 
Chris B.


My wife and I had a great experience working with Mark to qualify and secure a loan for our first home! Mark's professionalism and industry knowledge truly stood out. His ability to navigate the complex rules and regulations of the mortgage finance industry made the process stress and hassle free.  He successfully got us approved and through the underwriting process quickly and efficiently. I would highly recommend Mark if you want an experienced professional who is patient, responsive and friendly. 
Ryan C.

 

Mark is terrific to work with. He is completely up front with all mortgage issues. He is available by phone or email throughout the process. He is flexible with his schedule so that he is available to meet. I did not know him prior to our mortgage experience, but he was highly recommended, and I came to trust his integrity and enjoyed getting to know him personally as we procured our loan. I recommend him wholeheartedly without reservation.

I've worked with Mark twice now on home loans.  Each time I found him to be knowledgeable and professional in his approach to my specific and individual needs.  He was always available, prepared and patient when I had questions or concerns; very timely response.  Mark will be my first call for any future needs I have for home loans or refinance in the future.  I recommend he's your first call as well. 
Cheryl S.

Mark Gerken, Loan Officer, NMLS # 198102
Fairway Independent Mortgage Corp. NMLS Entity ID#2289
7010 E Chauncey Lane, Units 120 & 12, Phoenix, AZ  85054
Office:  (602) 753-1402
Direct:  (602) 428-6659
Fax:  (866) 902-8344
mark.gerken@fairwaymc.com
Copyright © 2018 Fairway Independent Mortgage Corp.
FIMC NMLS #2289
AZ License #BK-0904162.
Complaints may be directed to:
(877) 699-0353 or customerservice@fairwaymc.com
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